iTrustCapital Sign In — Getting Started Guide

A clear, step-by-step walkthrough to create your iTrustCapital account, sign in securely, fund your account, and start investing in crypto and precious metals.

Overview

This guide walks you through signing in to iTrustCapital, completing account setup and identity verification (KYC), adding funds, and placing your first trade. Whether you're new to crypto or switching from another platform, the process is straightforward when you follow the security and verification steps described below.

Quick start: Sign in to iTrustCapital

Create an account: Visit the iTrustCapital website and choose Sign Up. You’ll provide your email, create a secure password, and confirm terms.
Verify your email: Open the verification email and click the link. This confirms your contact method before KYC begins.
Complete KYC / identity verification: Prepare your government ID (driver’s license or passport), a selfie for facial verification, and your Social Security number for U.S. accounts. Follow the guided prompts in the app/website to upload documents.
Set up MFA: Enable two-factor authentication (2FA) using an authenticator app (recommended) or SMS when prompted to strengthen your account security.
Sign in: After KYC approval, return to the site and use your credentials + 2FA to sign in securely.

Tip: Use a password manager to generate and store a unique, long password. Avoid reusing passwords from other services.

Step-by-step: Signing in (desktop)

On desktop, open https://www.itrustcapital.com then click the Sign In button. Enter your email, password, and the 6-digit code from your authenticator app. After successful sign in you’ll land on the dashboard showing balances and recent transactions.

Step-by-step: Signing in (mobile)

Open the iTrustCapital mobile app, tap Sign In, enter email/password, and complete 2FA. The mobile experience mirrors the desktop flow and is optimized for quick deposits and trades.

First things to configure after signing in

Complete profile information and confirm your bank account for ACH transfers.
Enable email notifications and market alerts you want to receive.
Review fee structure and trading limits in the Help Center.

Funding your account

To buy crypto or metals you need fiat funds. Use the Transfer or Deposit section to connect a bank account and initiate ACH deposits. ACH typically takes 1–3 business days to settle. Some users link a bank right away to speed purchases once cleared.

Placing your first order

From the dashboard, choose an asset (for example, Bitcoin or Gold). Enter the dollar amount you want to invest, review estimated fees, and confirm the purchase. iTrustCapital focuses on simple USD-denominated purchases and custody; review the trade preview before confirming.

Security & account protection

Security is critical. Below are recommended guardrails to protect your funds.

Use an authenticator app: Authenticator apps like Google Authenticator or Authy are preferred over SMS 2FA.
Unique password: Create a long, unique password and store it in a password manager.
Monitor emails: Be cautious of phishing—iTrustCapital will never ask for your password via email.
Keep recovery info safe: Store any recovery codes or backup phrases securely offline.

Recommended checks

Confirm the site URL is correct and uses HTTPS.
Verify app authenticity in the official app store.
Enable biometric unlock on mobile devices where available.

Troubleshooting common sign-in problems

Can't find the verification email?

Check spam/junk folders, search for "iTrustCapital" in your mailbox, and ensure your email address was typed correctly during signup.

2FA code not accepted?

Make sure your device time is synchronized (auth apps rely on accurate time). If you still have issues, use a backup code or follow the account recovery flow in the app.

Pending identity verification?

KYC reviews may take from a few hours to a few business days depending on volume. Provide clear, well-lit photos of your ID and follow the instructions exactly to avoid delays.

Fees, limits, and tax considerations

iTrustCapital publishes its fee schedule and custody terms in the Help Center. Typical considerations include trading fees, custody fees, and any costs for special services. Keep clear records of your buys and sells for tax reporting; exportable statements are usually available in the dashboard.

FAQ — Quick answers

How long does verification take?: Often a few hours, but allow up to several business days if additional review is needed.
Can I withdraw crypto to an external wallet?: Policies vary. Review iTrustCapital’s withdrawal options, custodial rules, and any lockups before attempting transfers.
What if I forget my password?: Use the "Forgot password" link. For account recovery, you may need to re-verify identity with documents.